Not sure which Microsoft 365 plan your organization uses? Go to and login using your Microsoft 365 administrator credentials. Select the plan that your organization subscribes to in Microsoft 365. Set up permissions to access multiple mailboxes.I need to access somebody else’s mailbox.Once you select the appropriate scenario below, the step-by-step instructions will be provided. Select the scenario that you are trying to configure for your users. Then we'll take you through a series of steps that are specific to your situation. We'll begin by asking you the task you want to do. Microsoft 365 administrators who help set up access permissions for users to open other people's mailboxes. We hope the new setting to ‘block the owner’s protected email access’ helps improve email security and protect sensitive content.This article explains how to assign access permissions to a user mailbox, to multiple mailboxes, and to individual users in Microsoft 365. I f a shared mailbox member is blocked from viewing protected email in the mailbox, the user will see the following when they try to open protected emails. If a delegate is blocked to view the owner mailbox’s encrypted email, the delegate will see the following when they open it. How Protected Emails Will Look to Blocked Users: Standard: Microsoft will begin rolling out in early July and expect to complete it by late August.Preview: Microsoft is rolling out the preview in early June.The delegate access control on protected emails feature is rolling out now. The new block setting does not affect Outlook for Windows as it already has options to block access control om encrypted emails, as said earlier.After any of the above mailbox settings are changed, the Outlook client must be restarted.User –Specifies the delegate or shared mailbox member who has full access to the delegated mailbox.AccessLevel – Specifies what delegates can do to IRM-protected messages in the mailbox.It represents the delegated mailbox with a unique id, such as UPN, primary email address, GUID, etc. Identity – Identity of the target mailbox.The above example unblocks Chris and allows him to read encrypted emails from John’s mailbox. Remove-MailboxIRMAccess – To unblock delegate access and allow them to read IRM-protected messages.This example prevents delegate Chris from reading IRM-protected messages in John’s mailbox. Set-MailboxIRMAccess -Identity -User -AccessLevel Block Set-MailboxIRMAccess – To block delegate from reading encrypted messages from delegated mailbox or shared mailbox.This example returns Full access delegates who are blocked from reading IRM-protected messages in John’s mailbox. Get-MailboxIRMAccess – To check who is blocked from accessing mailbox/shared mailbox’s encrypted messages.You must connect to Exchange Online PowerShell to use these cmdlets. With the new update, Outlook will provide consistent access control on encrypted emails for delegates and shared mailbox members.Īlso, Microsoft has introduced 3 new PowerShell cmdlets to manage granular access control of encrypted content. For Outlook for Windows, the delegate must have the ‘Full access’ rights and ‘AutoMapping’ parameter set to $true. Shared mailbox access: When a delegate has full access to a shared mailbox, they can open encrypted messages in Outlook clients, such as OWA, iOS, Android, Mac, and Mail app on Windows. In Outlook for Windows, the delegate must be in To, Cc, or Bcc to read encrypted messages. When a delegate has full access to the mailbox, the delegate can access encrypted emails based on the Outlook client they are using.ĭelegate access: Delegates can view encrypted emails in Outlook on the web (OWA), Outlook for Mac, Outlook for iOS, Outlook for Android, and Mail app on Windows. Delegate Access Control on Protected Emails – How it Started?Įven though the feature exists already, it has a few inconsistencies. Microsoft 365 provides an option to control access on protected emails, such as emails protected by MIP sensitivity labels or RMS protected emails for delegates and shared mailbox members.
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